Help Us Improve Diabetes Care

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Clinical Services

Clinical Services Coordinator (Diabetes RN, RD, CDE)

Remote/Based on West Coast (Work from Home)

Are you an RN, RD or CDE with a passion for technology and great interpersonal skills? Is transitioning out of patient care on your radar, or perhaps something you’ve already done? Does traveling to different hospital sites and working with diverse groups of clinicians appeal to you? This may be the role for you!

As a Glytec Clinical Services Coordinator, you will be part of a team that helps facilitate the successful implementation of our patented and proprietary eGlycemic Management System®, a software-as-a-service solution that centers on Glucommander™ for insulin titration decision support. You will be involved in the full client lifecycle, from planning and kick-off through go live, optimization and ongoing support, helping coordinate activities both internally and externally.

Primary Responsibilities:

  • Function as a clinical liaison to clients and a subject matter expert on the eGlycemic Management System®.
  • Assist with the development of insulin order sets to support clinical practice change.
  • Assist with clinical requirements gathering and associated configuration of Glucommander™ and other eGlycemic Management System® modules, including interfaces to other systems. Perform testing to validate expected performance.
  • Conduct onsite and web-based educational sessions and help develop required materials.
  • Facilitate advance preparations for go-live events and serve as lead for onsite clinical activities.
  • Participate in on-call rotation for 24/7 client clinical support.
  • Execute downtime strategies.
  • Document user feedback and other insights gleaned from onsite and remote interactions.

Qualifications:

REQUIRED

  • RN or RD license.
  • Experience supervising and/or training clinicians, either as a job function or for a special project.

PREFERRED

  • Experience in, or knowledge of, inpatient or outpatient diabetes care.
  • Bachelor’s degree in nursing, nutrition or related field.
  • CDE or BC-ADM.
  • Experience implementing new software.
  • EMR proficiency.
  • Experience with development or refinement of order sets.

Working Conditions:

  • Work remotely from home (i.e., virtual office).
  • Willing and able to travel 50% (occasionally including weekends).
  • Must live near major airport.
  • Flexible hours, not customary 9-to-5 schedule; peaks and valleys can translate to extended hours during evenings and weekends to meet client and company needs.
  • Must be able to manage responsibilities within distributed, matrix organization (many fellow employees also work remotely).

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