Help Us Improve Diabetes Care

Don’t settle for the status quo, consider a career with Glytec.

Associate Project Manager

Greenville, SC

If you are technology savvy with excellent project management skills and a natural ability to interact with clients, we encourage you to apply for the Associate Project Manager position with Glytec. We are a fast-growing healthcare solutions company conveniently located in Greenville right off I-385. Our offices are newly renovated with an onsite gym, lounge and ample parking. We offer a competitive salary, great benefits plus free beverages and snacks.

As Associate Project Manager with Glytec, you will assume responsibility for multiple projects involving upgrades and expansions of our solutions at hospitals and health systems nationwide. Our company is the pioneer of digital therapeutics and the industry's leader in insulin optimization technologies and services. We are improving the lives of people with diabetes across the healthcare continuum! This position reports to the Senior Director of Client Services, who reports to the Vice President of Clinical Services. As Associate Project Manager, you will collaborate with multiple departments and team members throughout the company.

Primary Responsibilities:

  • Develop project plans, time lines and agendas consistent with established implementation methodologies, deliverables and resourcing requirements.
  • Define goals, deliverables and success criteria.
  • Facilitate project meetings. Prepare and disseminate status reports, meeting minutes and other materials in accordance with standard operating procedures. Maintain electronic logs in salesforce and Taskfeed.Cultivate rapport with key stakeholders and constituents at all levels. Communicate roles, responsibilities, expectations and success criteria in clear and compelling manner. Reinforce goals throughout implementation lifecycle and facilitate course correction as needed.
  • Cultivate rapport with key stakeholders and constituents at all levels. Communicate roles, responsibilities, expectations and success criteria in clear and compelling manner. Reinforce goals throughout implementation lifecycle and facilitate course correction as needed.
  • Monitor progress. Identify and report on shortfalls, delays, conflicts and other issues/risks, including out-of-scope requests and change orders. Exercise appropriate forms of remediation and response, seeking direction and counsel of Senior Director of Client Services as needed.
  • Serve as primary liaison and first point of escalation to client organizations.
  • Spearhead transition and knowledge transfer to Client Support and Account Management organizations upon project completion.
  • Exercise tact, diplomacy and professionalism at all times, building rapport with clients and gaining their trust and respect.
  • Complete regulatory-related documentation needed for compliance with quality assurance and FDA requirements.

Qualifications:

REQUIRED

  • Bachelor’s degree or higher.
  • Two or more years' professional work experience in clinical health IT organization (development, project management or client services).
  • Two or more years' professional work experience with implementations involving hardware, software and services; also, dependencies on cross-functional coordination of diverse resources and personnel.
  • Proficiency with CRM such as salesforce, helpdesk/ticketing system such as JIRA, and Microsoft Office Professional Suite (Word, Excel, PowerPoint, Project).
  • Exceptional client-facing interpersonal skills, with demonstrated ability to cultivate rapport and facilitate communication with project leaders.
  • Strong critical thinking, problem solving, time management and organizational skills, with significant attention to detail.
  • Proven ability to function independently, take initiative and exercise sound judgment.

PREFERRED

  • RN or RD license.
  • Project Management Professional (PMP) certification.
  • Previous or current employment with a health information technology company and/or healthcare provider organization.
  • Experience with EMR and other healthcare information systems.
  • Experience with (or knowledge of) diabetes care/therapy management.

Working Conditions:

  • Work in Greenville, South Carolina office.
  • Willing and able to travel up to 20%.
  • Some work on nights and weekends may be required to achieve goals of department and company.
  • Must be able to manage responsibilities within distributed, matrix organization (many fellow employees work remotely or in a different office location).

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